Front Desk AI picks up your business calls, answers common questions, qualifies leads, books meetings on your calendar, and routes the urgent ones to your team β without a human ever picking up. Set up in minutes. No missed calls. Ever.
Built on Amazon Nova Sonic + Twilio voice β natural, low-latency conversation that handles the everyday calls your team would otherwise miss after hours or during back-to-back work.
Answers within one ring. No voicemail, no βplease hold.β The AI greets the caller and starts the conversation.
Pricing, hours, services, locations β anything you'd put in an FAQ. Trained on your business context.
Checks your real calendar, offers open slots, confirms the booking, and sends the customer a calendar invite. Same booking pipeline you use today.
Detects urgent intent and routes to your team's phone β with a transcript of what the caller said so far.
Every call transcribed, summarized, and saved in your CRM. No more βthey said what?β later.
Voice, tone, opening line, escalation rules, business context β all configurable from a settings page.
Calls auto-attach to existing leads when the caller ID matches. New callers become new leads instantly.
Point your Twilio number at Front Desk AI's webhook. That's it. No infrastructure to manage.
From the moment a customer dials your number to the moment a confirmed meeting hits your calendar β Front Desk AI handles every step.
They call your Twilio business line β the AI picks up within one ring with your custom greeting.
Natural conversation powered by Amazon Nova Sonic. The AI uses your business context to answer questions accurately.
Books meetings, qualifies leads, looks up project status, or transfers to a human β whatever the caller needs.
Full transcript + outcome + caller info lands in your leads portal automatically. You see it the moment it happens.
Any business where missed calls = missed revenue. Especially good for small teams without a dedicated receptionist or coverage outside business hours.
Appointment booking, intake questions, after-hours patient inquiries.
Property questions, showing requests, qualified lead capture for agents.
Initial consultation scheduling, intake screening, urgent-call routing to partners.
Quote requests, scheduling, after-hours emergency call escalation.
Lead qualification, discovery-call booking, project-status questions.
Trial bookings, class info, membership questions, package upgrades.
Whichever path feels right. A real KITLabs human is at the end of all three.
We'll set up a test Front Desk AI number for your business and walk you through the setup live. No credit card, no commitment.
Pick a time on our calendar. We'll walk you through Front Desk AI taking real sample calls, configuring it for your business, and what pricing looks like for your use case.